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Overview
Riverside Ford · Edmonton, AB · last 30 days
Missed calls recovered
187
+22% vs prior 30d
Appointments booked
142
+18% vs prior 30d
Estimated revenue recovered
$58,490
avg $412 per RO
Active pickup jobs
9
via Traackon dispatch
Dropoffs completed
47
last 30 days
Customers reactivated
63
inactive 12+ months
Parts requests captured
38
incl. after-hours
Sales appointments booked
21
sub-60s response
Recent activity
● liveJohn Smith · (780) 555-0142
2021 Ford F-150 XLT · appointment booked
booked
3m ago
Derrick Chen · (780) 555-0119
2022 Ford Bronco Sport · pickup offered
pickup scheduled
11m ago
Unknown caller · (780) 555-0309
no vehicle matched · follow-up sent
callback scheduled
18m ago
Robert Lévesque · (780) 555-0182
2017 Ford Explorer XLT · voicemail left
pending
34m ago
Unknown caller · (780) 555-0451
no vehicle matched · follow-up sent
callback scheduled
56m ago
Mike Patel · (780) 555-0103
2018 Ford Edge Titanium · appointment booked
booked
1h ago
Top campaigns (30d)
Oil change reminder — 4 months
73 booked412 contacted
188 replied
$30,076
Winter tire swap — Oct kickoff
119 booked681 contacted
244 replied
$41,650
Recall 23S-42 outreach (Mustang)
32 booked94 contacted
41 replied
$0
Declined services — 90 day follow
28 booked217 contacted
56 replied
$18,424
Inactive customers — 12+ months
22 booked533 contacted
71 replied
$12,860
Active concierge jobs (Traackon)
5 in flightDerrick Chen · 2022 Ford Bronco Sport
10115 99 St NW, Edmonton → Riverside Ford
John Smith · 2021 Ford F-150 XLT
4502 Whyte Ave, Edmonton → Riverside Ford
Mike Patel · 2018 Ford Edge Titanium
8820 Jasper Ave, Edmonton → Riverside Ford
Aisha Williams · 2023 Ford Maverick
11215 Groat Rd, Edmonton → Riverside Ford